Customer Service

Specialist/ Marketing / Communications - Remote

IDID Pte Ltd

Los Angeles, California, United States
Full-time, Entry Level
Remote: Yes

Company Description

Job Description

The Marketing Communications Specialist is responsible for planning, development, and execution of marketing and communications initiatives that advance the organization’s brand, programs, and stakeholder engagement. This role ensures consistent, high-quality messaging across channels and helps achieve marketing goals through creative, tactical, and measurable efforts.

RESPONSIBILITIES

Marketing and Communications Support
• Support market research and data analysis to inform campaigns and measure effectiveness.
• Prepare marketing materials, presentations, and collateral for internal and external audiences.
• Collaborate with external vendors, agencies, and partners to deliver campaigns and promotions.
• Draft, edit, and distribute internal and external communications, including social media content and website content.
• Monitor social media coverage, respond to social media comments and compile reports on impact and engagement metrics.

Experience
• 1-2 years experience working in communications, marketing, and/or public relations.
• Agency experience an asset.

Knowledge/Competencies/Skills
• Knowledge of branding, design principles, and public relations practices.
• Strong written and verbal communication skills; able to tailor messaging for different audiences.
• Attention to detail and commitment to high-quality deliverables.
• Collaborative team player with strong interpersonal skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Creative problem-solving and initiative to support continuous improvement.
• Familiarity with bilingual communications (English and French) is an asset.